Terms of Service
SALES TAX | We charge local sales taxes only in our sunny home state of Florida.
ORDER CHARGES | To get your items to you in quickly, your credit card is charged when you place an order. If an item you’ve ordered is out of stock, you’ll be issued a refund for that item (see backorders below) and shipping charges and taxes will be adjusted accordingly. Though we check all orders very carefully before shipping, we cannot be responsible for incorrect information like credit card entries or addresses. Please review your order carefully before submitting your order.
BACKORDERS | Sometimes an item is so popular it gets quickly snatched up. Other times we’re lovingly putting on its finishing touches. Either way, you can still place your order and we promise to get it to you ASAP; if it’ll be on backorder longer than two weeks, we can issue a refund.
SHIPPING | We ship via USPS to offer you the most economical shipping method possible. When your item ships, you will receive an email with the parcel number; this is a delivery confirmation number, NOT a tracking number. The number may not show or be updated within the USPS system even though it has shipped. Rest easy that your order is on its way! Most in-stock items ship within 2 business days of ordering; however, some orders may take up to 72 hours (business) to process.
PLEASE NOTE that we are NOT responsible for lost, stolen or undelivered packages. If you’d like to insure your shipment via USPS, please contact us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. In the rare event of a USPS failure, please contact them with any questions or concerns.
INTERNATIONAL SHIPMENTS | Delivery for international orders varies by country but takes an average of 5-12 business days. Please note we cannot control customs delays and are not responsible for lost or stolen packages.
DELIVERY | We ship to the Paypal or ship to address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Quick! Take a glance or two and double check your address is right.
EXPRESS ORDERS | Express orders must be received before 1PST to be shipped that same day. A small rush fee applies. Email us for details.
PRICE ADJUSTMENTS + CODES | We will on occasion run flash sales, who doesn't love a fun sale? Because our sales are only temporary, not a permanent price change, we are unable to honor any price adjustments for order placed outside of 12 hours. Coupon codes must be entered at the time of purchase, no adjustments will be made if a code is not entered at the time of purchase.
RETURNS AND EXCHANGES | We love what we do and we want you to love your items. Brand new and unworn items with no visible wear may be exchanged or returned within 7 days of purchase for LAXYLU Dollars ONLY, no refunds.
- Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
INCORRECT OR DAMAGED ITEMS | If you receive a damaged item please notify us within 3 days of receipt. It is the customers' responsibility to inspect all deliveries within 3 business days of receipt. All damaged items must have tags still attached and be in unworn condition. Any damages resulting in customer cutting package with scissors and cutting garments will not be replaced.
All returned items are for STORE CREDIT ONLY, no refunds. Items must be received within 14 business days of receiving the order to get a store credit. Anything after that will not be accepted, and you will be responsible for shipping costs to get it back to you. If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 30 days.
Once we receive returned packages they are inspected & will be processed within 3-6 business days. You will then be given a store credit of the amount of the item at the time of purchase minus incurred shipping charges. We are not responsible for any shipping costs, the customer is responsible for all shipping costs. Store credit will be emailed to the customer's email account that was created at checkout. Please note that all store credits will expire after a year! All denied returns will be donated to charity if not claimed within 30 days.
By purchasing from this site you agree to our policies. If you have any questions regarding our return policy, feel free to email us.